Our shipping is insured by Canada Post. Please take note that Fabsports is not responsible for shipping service transit time; the delivery date indicated on your order is an estimated date and transit time may vary, particularly when Fabsports is closed (absolutely no shipping is done in this case till business resumes). Return Policy Our goal is that you are completely satisfied with your purchase. If you are not satisfied, simply return your purchase with Canada Post with your receipt for an exchange or refund within 15 days The following items are excluded from this refund policy and will not be accepted for refund or exchange: Clothing The following fees are non-refundable: All delivery, shipping and handling charges (unless an error has occurred in the shipping of your order)